This is a nice conditioner. It smells great, and has improved the look of my hair (fine-but-lots-of-it, oily roots, dry ends, smattering of grey) - it’s now much shinier and smoother looking.
BUT the packaging is awful. I hate pumps in general, as it’s really difficult to get the last bits out of the bottle. And this pump is the sort that you have to pump loads of times to get a half decent amount of product out. The square shape of the bottle is awkward to hold in the shower when you are there pumping away. Plus pump mechanisms are rarely recyclable (I don’t know about this one in particular).
This, sadly, is enough to put me off buying this conditioner again, which is a shame. Give me a nice squeezy bottle or tube any day!